Frequently Asked Questions
Got Questions? We’ve Got Answers! Uncovering Answers to Your Most Pressing Queries
What is a ChatSite?
A ChatSite is a revolutionary mobile-first mini-site designed to enhance online presence and marketing efforts by seamlessly integrating with social media platforms, allowing users to interact with content directly within their preferred apps. This dynamic marketing tool leverages conversational AI to transform passive browsing into active, personalized interactions, driving higher engagement and conversions. ChatSite layers on top of your current website, keeping all your existing content and design intact. There's no need for a major overhaul.
How does a ChatSite work?
A ChatSite is a mobile-first mini-site with an interactive chatbot, optimized for seamless integration with social media and mobile devices. The AI Assistant engages visitors, collects information, and guides them through your offerings, providing a personalized, interactive experience.
What are the benefits of using ChatSites?
ChatSites enhance customer interaction with proactive marketing, personalized experiences, and seamless information collection, increasing engagement and conversion rates. Our AI assistants are courteous and mindful of users' time, ensuring a positive experience for your potential customers.
How do I create a ChatSite?
Creating a ChatSite is easy: sign up, answer a few questions, and our AI Assistants will handle the rest. You'll have your new ChatSite quickly, and our team is available 24/7 for setup assistance.
Can I integrate my existing website with a ChatSite?
Yes, you can integrate a ChatSite with your existing website. This allows you to leverage the interactive features of ChatSites while maintaining your current web presence.
What customization options are available for ChatSites?
ChatSites offer extensive customization options. You can choose from various templates, adjust the design to match your brand, add custom content, and configure the chatbot to meet your specific business needs.
How secure is the data collected through ChatSites?
Data security is a top priority for us. We use industry-standard encryption and data protection measures to ensure that all information collected through ChatSites is secure and complies with relevant privacy regulations. ChatSites operate on a Meta-approved chat platform, adhering to Meta’s strict data handling and privacy standards.
Is there any technical support available for ChatSites users?
Yes, we provide comprehensive technical support for ChatSites users. Our support team is available to assist with setup, customization, troubleshooting, and any other questions or issues you may encounter.
What else is included with my ChatSite?
All of our packages include social media integration, supporting Facebook, Instagram, and WhatsApp. Additionally, the popular Commenting Reply tool is included. We also offer a robust custom services package, that also includes, marketing insights and a first-ever, Reputation/Review Management System—if you can dream it, we can build it!